Hotel Serrano Palace

Descrierea Hotelului

Facilities: The hotel was modernised in 2023. The hotel has 152 rooms, which are located on 4 storeys and are reachable by 3 lifts. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The hotel has a range of facilities for guests with disabilities. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests' vehicles can be parked in the garage (for a fee), subject to availability. Other services include a car hire service, medical assistance, room service (for a fee), an alarm call service and a laundry service. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. A business centre with projector and a flip chart and pens is available. Lectures, presentations and meetings can be held in one of the 2 conference rooms.Mandatory fees: You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age. A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. . Optional fees: Self parking fee: EUR 10 per day Valet parking fee: EUR 10 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Please note that this property has a dress code that requires long pants in the restaurant during dinner hours. . Special instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property enforces a strict dress code in the restaurant. Shorts are not permitted.. Minimum age: 18. Check in from: 2:00 PM. Check in to: anytime. . Check out: 12:00 PM.