Mama Shelter Dubai

Descrierea Hotelului

TERMS AND CONDITIONS FOR 2026 - 2027

Stay Dates: 03 Jan 2026 - 02 Jan 2028
Valid for All markets except UAE residence.

MEAL INFORMATION:

Please see the below meal plan options available in the hotel:

Breakfast

Half Board
Inclusive of Breakfast + Lunch or Dinner (please see below T&C and dining options).

Full board
Inclusive of Breakfast + Lunch and Dinner (please see below T&C and dining options).

T&C and Dining Options:
Half Board and Full Board meals are available at MaMa Restaurant (set menu), Trattoria (Set Menu), Sky pool (Set Menu).
Guests will neither be refunded for any unconsumed meals nor difference in price

Disclaimer:
Please note that details, number of restaurants, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Above amenities can be subjected to availability.
You will be provided with full details of your booked board program on arrival at the hotel. The rates are not including any of the special brunches in resort.

GENERAL POLICY:
Exhibition and holiday dates may vary from year to year depending on exhibition calendar and UAE holiday calendar
Rates are subject to Tourism Dirham
No name change is allowed after the booking is confirmed. Name change request is considered as a cancellation
Information about services during the Holy Month of Ramadan will be given closer to the date.
No refunds will be provided for early departure or no-shows

MINIMUM LENGTH OF STAY:
Minimum stay of 3 (three) consecutive nights is required during stays between December 30, 2026 – January 01, 2027 & December 30, 2027 – January 01, 2028.

CHECK-IN / CHECK-OUT TIME:
-Check-in time is +15:00 hours
-Access to rooms prior to this time will only be offered depending on availability of rooms at the time of arrival. In order to guarantee early check-in, this must be stated on the reservation form and a one full night’ charge will apply.
- Check-out time is 12:00 hours
-Charges will apply for late check out

CHILDREN POLICY:
Children are considered from 0 to 11.99 years old
Children from 0 to 5.99 years old can stay free of charge when sharing with parents in existing bedding in the same room.
Extra Bed and Meals are chargeable for children between 6 to 11.99.
Baby Cribs are provided based on availability and must be requested at the time of the reservation.
Children 12 years old and above are considered adults.

AMENITIES FOR SPECIAL OCCASSIONS:
Guests celebrating special occasions (Birthday, Honeymoon, Anniversary etc.) will receive special amenities in the room Proof of authenticity is required upon booking/arrival.

TERMS AND CONDITIONS FOR 2026 - 2027

Stay Dates: 03 Jan 2026 - 02 Jan 2028
Valid for All markets except UAE residence.

MEAL INFORMATION:

Please see the below meal plan options available in the hotel:

Breakfast

Half Board
Inclusive of Breakfast + Lunch or Dinner (please see below T&C and dining options).

Full board
Inclusive of Breakfast + Lunch and Dinner (please see below T&C and dining options).

T&C and Dining Options:
Half Board and Full Board meals are available at MaMa Restaurant (set menu), Trattoria (Set Menu), Sky pool (Set Menu).
Guests will neither be refunded for any unconsumed meals nor difference in price

Disclaimer:
Please note that details, number of restaurants, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Above amenities can be subjected to availability.
You will be provided with full details of your booked board program on arrival at the hotel. The rates are not including any of the special brunches in resort.

GENERAL POLICY:
Exhibition and holiday dates may vary from year to year depending on exhibition calendar and UAE holiday calendar
Rates are subject to Tourism Dirham
No name change is allowed after the booking is confirmed. Name change request is considered as a cancellation
Information about services during the Holy Month of Ramadan will be given closer to the date.
No refunds will be provided for early departure or no-shows

MINIMUM LENGTH OF STAY:
Minimum stay of 3 (three) consecutive nights is required during stays between December 30, 2026 – January 01, 2027 & December 30, 2027 – January 01, 2028.

CHECK-IN / CHECK-OUT TIME:
-Check-in time is +15:00 hours
-Access to rooms prior to this time will only be offered depending on availability of rooms at the time of arrival. In order to guarantee early check-in, this must be stated on the reservation form and a one full night’ charge will apply.
- Check-out time is 12:00 hours
-Charges will apply for late check out

CHILDREN POLICY:
Children are considered from 0 to 11.99 years old
Children from 0 to 5.99 years old can stay free of charge when sharing with parents in existing bedding in the same room.
Extra Bed and Meals are chargeable for children between 6 to 11.99.
Baby Cribs are provided based on availability and must be requested at the time of the reservation.
Children 12 years old and above are considered adults.

AMENITIES FOR SPECIAL OCCASSIONS:
Guests celebrating special occasions (Birthday, Honeymoon, Anniversary etc.) will receive special amenities in the room Proof of authenticity is required upon booking/arrival.