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Palace Downtown Dubai

Dubai, Dubai, Emiratele Arabe Unite

  • 5

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Alege vacanta dorita completand campurile de mai jos

Important! Anumite unitati de cazare au un minim de sedere intre 2-7 nopti.
In cazul in care cautarea dvs. nu a generat rezultate va rugam sa o refaceti pe un numar mai mare de nopti.
Camere la cerere - cu reconfirmare in max 48 de ore
Camere disponibile - cu confirmare imediata

Descrierea Hotelului

 
Built on the edge of the Burj Lake on the Old Town Island, this award-winning Palace hotel in Downtown Dubai is where life turns into most cherished memories. Think Arabesque stays elevated with exceptional restaurants, including Thiptara, offering unbeatable Dubai Fountain and Burj Khalifa views, a serene luxury hotel spa, and more.
 

 

TERMS & CONDITIONS FOR 2026

Stay Dates : Until 31 October 2026
Market: DACH (Germany, Austria, Switzerland)
 

MEAL PLAN INFORMATION

PALACE DOWNTOWN HALF BOARD DINING
 
OUTLET: Al Bayt,Thiptara or Buharya
DAY : MONDAY TUESDAY, WEDNESDAY
STYLE: 4-Course Set Menu inclusive of water & soft drinks
 
OUTLET: Ewaan Restaurant
DAY: THURSDAY, FRIDAY, SATURDAY
STYLE: Buffet Theme Night - Mediterranean inclusive of water & soft drinks
Buffet Theme Night - World Collection inclusive of water & soft drinks
Buffet Theme Night - Seafood inclusive of water & soft drinks
 
OUTLET: Al Bayt,Thiptara or Buharya
DAY: SUNDAY
STYLE: 4-Course Set Menu inclusive of water & soft drinks
 
TERMS AND CONDITIONS
Half board must be taken for the full duration of the stay and for all parties/rooms booked
Breakfast is not included in the half board supplement for room only bookings
Children below 4 years old eat Free of charge
Children 12 years old and above are considered adults
Half Board is not applicable for the period from 24th Dec 2025 to 02nd Jan 2026 (both dates inclusive)
 
Festive Season
Christmas / New Year Gala Special Dinner are subject to additional supplement.
Please contact your respective Travco executive reservation for further clarifications on Christmas Dinner & New Year Gala Dinner
 
Disclaimer:
Please note that details, number of restaurants, including times and benefits, may be subject to change without notice.
Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
 

GENERAL POLICY:

Festive Season / New Year Restrictions -
Minimum stay & arrival and departure restrictions are applied
*Minimum stay of 3 Nights applies to all bookings staying between 30th December 2025 and 01st January 2026
In addition, below are the arrival and departure restrictions to be applied -
30th Dec - Open for Arrival | Closed for Departure
31st Dec - Closed for Arrival | Closed for Departure
01st Jan - Open for Arrival | Closed for Departure
 
Check-in and check-out
a) Check in time: 15:00 hrs
b) Check out time: 12:00 hrs For the guests own convenience we recommend to book the night before in case of early arrival/one additional night in case of late departure.
Early check in/late checkout cannot be guaranteed and will be subject to availability at extra cost:
a) Late check out until 6 pm: 50% of the confirmed rate
b) Late check out after 6 pm: 100% charge of the confirmed rate
Early Departure (applicable for all seasons) Full length of stay booked will be charged.
 
PALACE BENEFITS - Palace Downtown
• Guaranteed 4 pm late check out
• Complimentary Airport Drop off only to Dubai International Airport (DXB terminal). 24-hour notice prior to arrival is required and confirmation of which is subject to availability
• Complimentary Buffet Breakfast at Ewaan Restaurant
• Free Shoe polishing & Free pressing of one shirt and one suit per person upon arrival
• Fruit Basket (Refreshed daily)
 

CHILDREN POLICY

• Infant (0 – 3,99 years old) – Free of charge (Applicable to 2 infants sharing room with parents. 1 Complimentary baby cot will be provided).
• Children (4 – 11,99 years old) – See above rates. (Applicable to children sleeping in extra bed. Note: Supplement will be charged regardless of child sleeping in extra bed or not).
• When a Room Only rate plan is booked, the child and adult supplement does not include breakfast. When a Bed and Breakfast rate plan is booked, the child and adult supplement includes breakfast.
 

ROOM CONFIGURATION / BEDDINGS

Deluxe Room
Maximum Occupancy: 3 Adults OR 2 Adults + 2 Child (below 11.99 years old)
 
Palace Room
Maximum Occupancy: 3 Adults OR 2 Adults + 2 Child (below 11.99 years old)
 
Junior Suite
Maximum Occupancy: 3 Adults + 1 Child (below 12 years old) OR 2 Adults + 2 Child (below 12 years old)
 
Diplomatic Suite
Maximum Occupancy: 3 Adults + 1 Child (below 12 years old) OR 2 Adults + 2 Children (below 12 years old)
 
Palace Suite
Maximum Occupancy: 3 Adults + 1 Child (below 12 years old) OR 2 Adults + 2 Children (below 12 years old)
 
Palace Suite Fountain View
Maximum Occupancy: 3 Adults + 1 Child (below 12 years old) OR 2 Adults + 2 Children (below 12 years old)
 
 
Other information:
Such as Room description, room benefits, pictures – kindly contact your respective Travco reservation executive for more information.
 

 

TERMS AND CONDITIONS FOR 2026-2027

 
Stay Dates: 01st November 2026 to 31st October 2027
Market: DACH - Austria, Germany, Switzerland Market
 

MEAL PLAN INFORMATION

• Please see the below meal plan options available in the hotel:
Bed & Breakfast:
 
Half Board:
Half board is included in Ewaan Restaurant (Palace Downtown) only Half board must be taken for the full duration of the stay and for all parties/rooms booked
Breakfast is not included in the half board supplement for room only bookings
Early Bird discount does not apply on the half board supplement
Children below 4 years old eat Free of charge
Children 12 years old and above are considered adults
Half Board is not applicable for the period from 24th Dec 2026 to 02nd Jan 2027 (both dates inclusive)
 
Festive Season
Christmas / New Year Gala Special Dinner are subject to additional supplement.
Please contact your respective Travco executive reservation for further clarifications on Christmas Dinner & New Year Gala Dinner
 
Disclaimer:
Please note that details, number of restaurants, including times and benefits, may be subject to change without notice.
Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
 

GENERAL POLICY

New Year Restrictions
*Minimum stay of 3 Nights applies to all bookings staying between 30th December 2026 and 01st January 2027
In addition, below are the arrival and departure restrictions to be applied -
30th Dec - Open for Arrival | Closed for Departure
31st Dec- Closed for Arrival | Closed for Departure
01st Jan - Open for Arrival | Closed for Departure
 
Check-in and check-out
a) Check in time: 15:00 hrs
b) Check out time: 12:00 hrs
For the guests own convenience we recommend to book the night before in case of early arrival/one additional night in case of late departure.
Early check in/late checkout cannot be guaranteed and will be subject to availability at extra cost:
a) Late check out until 6 pm: 50% of the confirmed rate
b) Late check out after 6 pm: 100% charge of the confirmed rate
 

CHILDREN POLICY

• Infant (0 – 3,99 years old) – Free of charge (Applicable to 2 infants sharing room with parents. 1 Complimentary baby cot will be provided).
• Children (4 – 11,99 years old) – See above rates applicable to children sleeping in existing bed.
Note: If required, one child rollaway bed can be placed on request at an additional charge. Early Bird discount does not apply on the Extra bed supplement
• Adult: 12 years and above – See above rates. Rate includes the Extra bed.
When a Room Only rate plan is booked, the child and adult supplement does not include breakfast. When a Bed and Breakfast rate plan is booked, the child and adult supplement includes breakfast.
 

ROOM CONFIGURATION / BEDDINGS

Deluxe Lake View Room
Maximum Occupancy: 3 Adults OR
2 Adults + 2 Child (below 11.99 years old)
 
Palace Lake View Room
Maximum Occupancy: 3 Adults OR
2 Adults + 2 Child (below 11.99 years old)
 
Junior Suite
Maximum Occupancy: 3 Adults + 1 Child (below 11.99 years old) OR
2 Adults + 2 Child (below 11.99 years old)
 
Diplomatic Suite
Maximum Occupancy: 3 Adults + 1 Child (below 11.99 years old) OR
2 Adults + 2 Children (below 11.99 years old)
 
Palace Suite Lake View
Maximum Occupancy: 3 Adults + 1 Child (below 11.99 years old) OR
2 Adults + 2 Children (below 11.99 years old)
 

 
Built on the edge of the Burj Lake on the Old Town Island, this award-winning Palace hotel in Downtown Dubai is where life turns into most cherished memories. Think Arabesque stays elevated with exceptional restaurants, including Thiptara, offering unbeatable Dubai Fountain and Burj Khalifa views, a serene luxury hotel spa, and more.
 

 

TERMS & CONDITIONS FOR 2026

Stay Dates : Until 31 October 2026
Market: DACH (Germany, Austria, Switzerland)
 

MEAL PLAN INFORMATION

PALACE DOWNTOWN HALF BOARD DINING
 
OUTLET: Al Bayt,Thiptara or Buharya
DAY : MONDAY TUESDAY, WEDNESDAY
STYLE: 4-Course Set Menu inclusive of water & soft drinks
 
OUTLET: Ewaan Restaurant
DAY: THURSDAY, FRIDAY, SATURDAY
STYLE: Buffet Theme Night - Mediterranean inclusive of water & soft drinks
Buffet Theme Night - World Collection inclusive of water & soft drinks
Buffet Theme Night - Seafood inclusive of water & soft drinks
 
OUTLET: Al Bayt,Thiptara or Buharya
DAY: SUNDAY
STYLE: 4-Course Set Menu inclusive of water & soft drinks
 
TERMS AND CONDITIONS
Half board must be taken for the full duration of the stay and for all parties/rooms booked
Breakfast is not included in the half board supplement for room only bookings
Children below 4 years old eat Free of charge
Children 12 years old and above are considered adults
Half Board is not applicable for the period from 24th Dec 2025 to 02nd Jan 2026 (both dates inclusive)
 
Festive Season
Christmas / New Year Gala Special Dinner are subject to additional supplement.
Please contact your respective Travco executive reservation for further clarifications on Christmas Dinner & New Year Gala Dinner
 
Disclaimer:
Please note that details, number of restaurants, including times and benefits, may be subject to change without notice.
Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
 

GENERAL POLICY:

Festive Season / New Year Restrictions -
Minimum stay & arrival and departure restrictions are applied
*Minimum stay of 3 Nights applies to all bookings staying between 30th December 2025 and 01st January 2026
In addition, below are the arrival and departure restrictions to be applied -
30th Dec - Open for Arrival | Closed for Departure
31st Dec - Closed for Arrival | Closed for Departure
01st Jan - Open for Arrival | Closed for Departure
 
Check-in and check-out
a) Check in time: 15:00 hrs
b) Check out time: 12:00 hrs For the guests own convenience we recommend to book the night before in case of early arrival/one additional night in case of late departure.
Early check in/late checkout cannot be guaranteed and will be subject to availability at extra cost:
a) Late check out until 6 pm: 50% of the confirmed rate
b) Late check out after 6 pm: 100% charge of the confirmed rate
Early Departure (applicable for all seasons) Full length of stay booked will be charged.
 
PALACE BENEFITS - Palace Downtown
• Guaranteed 4 pm late check out
• Complimentary Airport Drop off only to Dubai International Airport (DXB terminal). 24-hour notice prior to arrival is required and confirmation of which is subject to availability
• Complimentary Buffet Breakfast at Ewaan Restaurant
• Free Shoe polishing & Free pressing of one shirt and one suit per person upon arrival
• Fruit Basket (Refreshed daily)
 

CHILDREN POLICY

• Infant (0 – 3,99 years old) – Free of charge (Applicable to 2 infants sharing room with parents. 1 Complimentary baby cot will be provided).
• Children (4 – 11,99 years old) – See above rates. (Applicable to children sleeping in extra bed. Note: Supplement will be charged regardless of child sleeping in extra bed or not).
• When a Room Only rate plan is booked, the child and adult supplement does not include breakfast. When a Bed and Breakfast rate plan is booked, the child and adult supplement includes breakfast.
 

ROOM CONFIGURATION / BEDDINGS

Deluxe Room
Maximum Occupancy: 3 Adults OR 2 Adults + 2 Child (below 11.99 years old)
 
Palace Room
Maximum Occupancy: 3 Adults OR 2 Adults + 2 Child (below 11.99 years old)
 
Junior Suite
Maximum Occupancy: 3 Adults + 1 Child (below 12 years old) OR 2 Adults + 2 Child (below 12 years old)
 
Diplomatic Suite
Maximum Occupancy: 3 Adults + 1 Child (below 12 years old) OR 2 Adults + 2 Children (below 12 years old)
 
Palace Suite
Maximum Occupancy: 3 Adults + 1 Child (below 12 years old) OR 2 Adults + 2 Children (below 12 years old)
 
Palace Suite Fountain View
Maximum Occupancy: 3 Adults + 1 Child (below 12 years old) OR 2 Adults + 2 Children (below 12 years old)
 
 
Other information:
Such as Room description, room benefits, pictures – kindly contact your respective Travco reservation executive for more information.
 


 
Built on the edge of the Burj Lake on the Old Town Island, this award-winning Palace hotel in Downtown Dubai is where life turns into most cherished memories. Think Arabesque stays elevated with exceptional restaurants, including Thiptara, offering unbeatable Dubai Fountain and Burj Khalifa views, a serene luxury hotel spa, and more.
 

 

TERMS & CONDITIONS FOR 2026

Stay Dates : Until 31 October 2026
Market: DACH (Germany, Austria, Switzerland)
 

MEAL PLAN INFORMATION

PALACE DOWNTOWN HALF BOARD DINING
 
OUTLET: Al Bayt,Thiptara or Buharya
DAY : MONDAY TUESDAY, WEDNESDAY
STYLE: 4-Course Set Menu inclusive of water & soft drinks
 
OUTLET: Ewaan Restaurant
DAY: THURSDAY, FRIDAY, SATURDAY
STYLE: Buffet Theme Night - Mediterranean inclusive of water & soft drinks
Buffet Theme Night - World Collection inclusive of water & soft drinks
Buffet Theme Night - Seafood inclusive of water & soft drinks
 
OUTLET: Al Bayt,Thiptara or Buharya
DAY: SUNDAY
STYLE: 4-Course Set Menu inclusive of water & soft drinks
 
TERMS AND CONDITIONS
Half board must be taken for the full duration of the stay and for all parties/rooms booked
Breakfast is not included in the half board supplement for room only bookings
Children below 4 years old eat Free of charge
Children 12 years old and above are considered adults
Half Board is not applicable for the period from 24th Dec 2025 to 02nd Jan 2026 (both dates inclusive)
 
Festive Season
Christmas / New Year Gala Special Dinner are subject to additional supplement.
Please contact your respective Travco executive reservation for further clarifications on Christmas Dinner & New Year Gala Dinner
 
Disclaimer:
Please note that details, number of restaurants, including times and benefits, may be subject to change without notice.
Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
 

GENERAL POLICY:

Festive Season / New Year Restrictions -
Minimum stay & arrival and departure restrictions are applied
*Minimum stay of 3 Nights applies to all bookings staying between 30th December 2025 and 01st January 2026
In addition, below are the arrival and departure restrictions to be applied -
30th Dec - Open for Arrival | Closed for Departure
31st Dec - Closed for Arrival | Closed for Departure
01st Jan - Open for Arrival | Closed for Departure
 
Check-in and check-out
a) Check in time: 15:00 hrs
b) Check out time: 12:00 hrs For the guests own convenience we recommend to book the night before in case of early arrival/one additional night in case of late departure.
Early check in/late checkout cannot be guaranteed and will be subject to availability at extra cost:
a) Late check out until 6 pm: 50% of the confirmed rate
b) Late check out after 6 pm: 100% charge of the confirmed rate
Early Departure (applicable for all seasons) Full length of stay booked will be charged.
 
PALACE BENEFITS - Palace Downtown
• Guaranteed 4 pm late check out
• Complimentary Airport Drop off only to Dubai International Airport (DXB terminal). 24-hour notice prior to arrival is required and confirmation of which is subject to availability
• Complimentary Buffet Breakfast at Ewaan Restaurant
• Free Shoe polishing & Free pressing of one shirt and one suit per person upon arrival
• Fruit Basket (Refreshed daily)
 

CHILDREN POLICY

• Infant (0 – 3,99 years old) – Free of charge (Applicable to 2 infants sharing room with parents. 1 Complimentary baby cot will be provided).
• Children (4 – 11,99 years old) – See above rates. (Applicable to children sleeping in extra bed. Note: Supplement will be charged regardless of child sleeping in extra bed or not).
• When a Room Only rate plan is booked, the child and adult supplement does not include breakfast. When a Bed and Breakfast rate plan is booked, the child and adult supplement includes breakfast.
 

ROOM CONFIGURATION / BEDDINGS

Deluxe Room
Maximum Occupancy: 3 Adults OR 2 Adults + 2 Child (below 11.99 years old)
 
Palace Room
Maximum Occupancy: 3 Adults OR 2 Adults + 2 Child (below 11.99 years old)
 
Junior Suite
Maximum Occupancy: 3 Adults + 1 Child (below 12 years old) OR 2 Adults + 2 Child (below 12 years old)
 
Diplomatic Suite
Maximum Occupancy: 3 Adults + 1 Child (below 12 years old) OR 2 Adults + 2 Children (below 12 years old)
 
Palace Suite
Maximum Occupancy: 3 Adults + 1 Child (below 12 years old) OR 2 Adults + 2 Children (below 12 years old)
 
Palace Suite Fountain View
Maximum Occupancy: 3 Adults + 1 Child (below 12 years old) OR 2 Adults + 2 Children (below 12 years old)
 
 
Other information:
Such as Room description, room benefits, pictures – kindly contact your respective Travco reservation executive for more information.
 

 

TERMS AND CONDITIONS FOR 2026-2027

 
Stay Dates: 01st November 2026 to 31st October 2027
Market: DACH - Austria, Germany, Switzerland Market
 

MEAL PLAN INFORMATION

• Please see the below meal plan options available in the hotel:
Bed & Breakfast:
 
Half Board:
Half board is included in Ewaan Restaurant (Palace Downtown) only Half board must be taken for the full duration of the stay and for all parties/rooms booked
Breakfast is not included in the half board supplement for room only bookings
Early Bird discount does not apply on the half board supplement
Children below 4 years old eat Free of charge
Children 12 years old and above are considered adults
Half Board is not applicable for the period from 24th Dec 2026 to 02nd Jan 2027 (both dates inclusive)
 
Festive Season
Christmas / New Year Gala Special Dinner are subject to additional supplement.
Please contact your respective Travco executive reservation for further clarifications on Christmas Dinner & New Year Gala Dinner
 
Disclaimer:
Please note that details, number of restaurants, including times and benefits, may be subject to change without notice.
Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
 

GENERAL POLICY

New Year Restrictions
*Minimum stay of 3 Nights applies to all bookings staying between 30th December 2026 and 01st January 2027
In addition, below are the arrival and departure restrictions to be applied -
30th Dec - Open for Arrival | Closed for Departure
31st Dec- Closed for Arrival | Closed for Departure
01st Jan - Open for Arrival | Closed for Departure
 
Check-in and check-out
a) Check in time: 15:00 hrs
b) Check out time: 12:00 hrs
For the guests own convenience we recommend to book the night before in case of early arrival/one additional night in case of late departure.
Early check in/late checkout cannot be guaranteed and will be subject to availability at extra cost:
a) Late check out until 6 pm: 50% of the confirmed rate
b) Late check out after 6 pm: 100% charge of the confirmed rate
 

CHILDREN POLICY

• Infant (0 – 3,99 years old) – Free of charge (Applicable to 2 infants sharing room with parents. 1 Complimentary baby cot will be provided).
• Children (4 – 11,99 years old) – See above rates applicable to children sleeping in existing bed.
Note: If required, one child rollaway bed can be placed on request at an additional charge. Early Bird discount does not apply on the Extra bed supplement
• Adult: 12 years and above – See above rates. Rate includes the Extra bed.
When a Room Only rate plan is booked, the child and adult supplement does not include breakfast. When a Bed and Breakfast rate plan is booked, the child and adult supplement includes breakfast.
 

ROOM CONFIGURATION / BEDDINGS

Deluxe Lake View Room
Maximum Occupancy: 3 Adults OR
2 Adults + 2 Child (below 11.99 years old)
 
Palace Lake View Room
Maximum Occupancy: 3 Adults OR
2 Adults + 2 Child (below 11.99 years old)
 
Junior Suite
Maximum Occupancy: 3 Adults + 1 Child (below 11.99 years old) OR
2 Adults + 2 Child (below 11.99 years old)
 
Diplomatic Suite
Maximum Occupancy: 3 Adults + 1 Child (below 11.99 years old) OR
2 Adults + 2 Children (below 11.99 years old)
 
Palace Suite Lake View
Maximum Occupancy: 3 Adults + 1 Child (below 11.99 years old) OR
2 Adults + 2 Children (below 11.99 years old)
 

 
 
Is a home-grown statement of luxury from the heart of Dubai, pushing boundaries in the hospitality world while creating the perfect setting for life’s precious moments.
 
 

 
TERMS & CONDITIONS FOR 2025-2026

Stay Dates : 01/11/2025 -31/10/2026

valid for GAS Markets 

MEAL SUPPLEMENTS

PALACE DOWNTOWN HALF BOARD DINING

OUTLET: Al Bayt,Thiptara or Buharya

DAY : MONDAY TUESDAY, WEDNESDAY

STYLE:  4-Course Set Menu inclusive of water & soft drinks

 

OUTLET:  Ewaan Restaurant

DAY: THURSDAY, FRIDAY, SATURDAY

STYLE: Buffet Theme Night - Mediterranean inclusive of water & soft drinks

Buffet Theme Night - World Collection inclusive of water & soft drinks

Buffet Theme Night - Seafood inclusive of water & soft drinks

 

OUTLET: Al Bayt,Thiptara or Buharya

DAY: SUNDAY

STYLE: 4-Course Set Menu inclusive of water & soft drinks

 

TERMS AND CONDITIONS

Half board must be taken for the full duration of the stay and for all parties/rooms booked

Breakfast is not included in the half board supplement for room only bookings

Children below 4 years old eat Free of charge

Children 12 years old and above are considered adults

Disclaimer:
Please note that details, number of restaurants, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
You will be provided with full details of your booked board programme on arrival at the hotel.
 

Festive Season

Minimum stay & arrival and departure restrictions are applied

GENERAL POLICY:

Check-in and check-out

a) Check in time: 15:00 hrs

b) Check out time: 12:00 hrs For the guests own convenience we recommend to book the night before in case of early arrival/one additional night in case of late departure.

Early check in/late checkout cannot be guaranteed and will be subject to availability at extra cost:

a) Late check out until 6 pm: 50% of the confirmed rate

b) Late check out after 6 pm: 100% charge of the confirmed rate

Early Departure (applicable for all seasons) Full length of stay booked will be charged.

CHILD POLICY

• Infant (0 – 3,99 years old) – Free of charge (Applicable to 2 infants sharing room with parents. 1 Complimentary baby cot will be provided).

• Children (4 – 11,99 years old) – See above rates. (Applicable to children sleeping in extra bed. Note: Supplement will be charged regardless of child sleeping in extra bed or not).

• When a Room Only rate plan is booked, the child and adult supplement does not include breakfast. When a Bed and Breakfast rate plan is booked, the child and adult supplement includes breakfast.

PALACE BENEFITS - Palace Downtown

• Guaranteed 4 pm late check out

• Complimentary Airport Drop off only to Dubai International Airport (DXB terminal). 24-hour notice prior to arrival is required and confirmation of which is subject to availability

• Complimentary Buffet Breakfast at Ewaan Restaurant

• Free Shoe polishing & Free pressing of one shirt and one suit per person upon arrival

• Fruit Basket (Refreshed daily)

 

 

Datorita dinamicitatii domeniului disponibilitatea ofertelor se modifica de la un moment la altul. De aceea ofertele sunt valabile in limita locurilor disponibile. Agentia nu este responsabila pentru eventualele neconcordante care pot aparea intre informatiile privind tarifele si alte detalii din site si informatiile primite in agentie. In aceste cazuri vor avea prioritate, intotdeauna, informatiile primite in agentie.

Touroperatorii au, de obicei, propriile clasificari atunci cand evalueaza o unitate de cazare, daca nu exista alte prevederi. Clasificarile ce sunt afisate in acest website sunt clasificari proprii si sunt o incercare de a oferi o ghidare pentru calitatea generala a proprietatilor din oferta. Clasificarile universale ale touroperatorilor sunt, de obicei, bazate pe constatarile / feedback-ul clientilor si ale senior managerilor din tara si strainatate.

Daca este cazul, evaluarile oficiale sunt date de catre autoritatile din fiecare tara si au tendinta de a da o clasificare corecta bazata pe standardele relative din tara respectiva.

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CE ZIC CLIENTII NOSTRI

O excursie foarte frumoasă și interesantă! Deși părea că am plecat cu stângul,probleme tehnice și apoi și mai rău,unui turist i s-a făcut rău,doamna ghid Mihaela Lupu a reacționat bine și prompt,ambul...

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