Aigialos Luxury Traditional Settlement

Descrierea Hotelului

The AigialosLLuxury Traditional Settlement consists of fifteen renovated neoclassical houses that were originally the fine homes of the island's noble captain families. The architecture and design of the houses bring to life the traditional way of life of the island's nobility. Situated on the rim of the caldera, sheer cliffs that rise from the sea, the hotel overlooks the island's famed volcano. It is located on the quiet side of the town of Fira but only a 3-minte wal to the bstling center where all the shops, restaurants, and museums are. FREQUENTLY ASKED QUESTIONS - FAQQ: What is the best way to make a reservation?A: You can reserve directly and securely on our website or via trusted booking platforms. Booking direct often allows for special offers and better flexibility. You can always ask to us to match a better rate found on another website.Q: What is your cancellation policy?A: The cancellation terms depend on the rate you select. For fully refundable rates the cancellation deadline is specified at booking; please review the terms of your chosen rate.Q: Can I request a particular residence or room type?A: Yes — during booking you may select your preferred category (e.g., Volcano view suite, Superior residence) and even request us to assign a specific room within that category, if so desired. We will try to accommodate your preference subject to availability.Q: What time is check-in?A: Check-in begins at 15:00.Q: What time is check-out?A: Check-out is at 11:00.Q: Is late check-out or early check-in possible?A: We will do our best to accommodate requests for early arrival or late departure, subject to availability and may incur an additional charge. If you provide us with your arrival time in advance, we will do our best to prioritize housekeeping tasks to match these requests.Q: Where is the hotel located?A: Aigialos is situated in Fira, Santorini, perched on the Caldera rim. We are located very close to the town center and only 100 meters from the transfer drop off point.Q: How far is the airport or ferry terminal?A: From Santorini (Thira) Airport (JTR) it’s approximately a 13-minute drive (5,6 km). From the port, it is a 17-minute drive (7,5km). Please contact us in advance to help with your transfer arrangements. Q: Is parking available?A: There is no on-site parking as the hotel is located on the caldera cliff. Free off-site parking is available nearby (150 meters and 300 meters). Please note that parking spaces are limited, especially during peak season.Q: Is it advisable to rent a car while visiting Santorini?A: It really depends on the season. During the early and late summer periods, having a rental car available can be great fun as it provides the freedom in moving around between beaches, cultural sites, villages, and wineries. Renting from a trustworthy agency and one that is close by the hotel are important.Q: What is the character of the suites/residences?A: The hotel is composed of 18th- and 19th-century neoclassical houses, restored into luxurious residences with traditional architecture, marble floors, antiques, and modern amenities.Q: Do all rooms have Caldera or sea-view?A: All the residences and suites offer balconies or terraces overlooking the Caldera and Aegean Sea. Most of the rooms offer a volcano and/or sunset view as well.Q: Do all rooms have private balconies?A: The majority of the residences and suites offer private balconies or terraces. Only the Superior Residences and the Authentic Santorinia Residences offer a shared terrace.Q: Are connecting or family rooms available?A: The hotel has one family room, the Mansion Sunset View, which offers two bedrooms and two bathrooms, a large living area and a spacious private terrace with stunning views. Certain other room categories, like the Authentic Santorinia Residence also offer accommodation for extra persons on traditional sofas that are turned into sofa beds for the night.Q: Is there a swimming pool?A: Yes, a small outdoor plunge pool is available by the restaurant area close to the reception. One can enjoy a refreshing drink from the bar as well.Q: Do you have a restaurant and breakfast service?A: Yes — we provide a la carte breakfast and have a restaurant offering Mediterranean cuisine. Guests often highlight the breakfast service from their balcony.Q: Is room service available?A: Yes — room service is available during restaurant operating hours. Outside of those hours, the receptionist on duty would be able to offer drinks and beverages.Q: Do you have spa / wellness facilities?A: While Aigialos is primarily a luxury boutique residence rather than a full-scale spa resort, spa treatments can be arranged on request either with a in room therapy or to a close by spa.Q: Is WiFi included?A: Yes — complimentary WiFi is available throughout the property.Q: Is the hotel suitable for children?A: The hotel’s nature, steep paths and historic architecture mean it may be less suited for families with very young children or infants. For this reason, we accept children over the age of 6. Please contact us to discuss suitability for your family’s specific needs. Guest reviews mention steep steps and caution for younger children.Q: Are extra beds or cots available?A: Extra beds may be provided in selected room types on request. Please contact us ahead of your stay for arrangements. Baby cots are not available as we accept children over the age of six.Q: Are pets permitted?A: No – the hotel does not allow pets.Q: Are there elevators? Are rooms suitable for guests with mobility issues?A: Due to the historic nature and cliffside location of the property, there are numerous steps and no elevator access. Guests with mobility concerns should contact us ahead of time so we can discuss the most appropriate residence.Q: Is the path to the hotel steep or challenging?A: Compared to other cliffside properties, the Aigialos Hotel has very easy access, with a limited number of steps to reach it from the transfer drop off point. However, as there are inclines and steps in and around the property, we suggest you contact us with specific concerns. Reviews advise a degree of caution, especially for those less mobile.Q: Can special dietary requirements be catered for?A: Yes — the kitchen team is experienced in accommodating dietary needs (e.g., gluten-free, vegetarian). One guest specifically mentioned a coeliac-friendly dinner prepared by the chef.Q: Is breakfast included in the rate?A: It depends on the selected reservation rate. Most guests opt for including breakfast in their rate as the experience of the breakfast served to your balcony or terrace with the caldera view is rather unique and special.Q: What kind of view can I expect?A: Most of our rooms offer unobstructed views of the caldera and the volcano, with balconies or terraces ideal for sunset watching. Guest feedback consistently emphasizes phenomenal views.Q: How far is the hotel from the town center, restaurants and museums?A: The hotel is located on the edge of Fira town, but only a 3-minute walk from all the shops, restaurants and museums. Guests mention quiet yet central positioning.Q: Is a city tax payable? What other taxes are payable?A: Yes — a city tax (0.5%) is imposed by the municipality and included in the rate. VAT (13%) is also included in the rate. A recently imposed Environmental Tax is not included in the rate and is payable at the property. The tax amount depends on the hotel category. During the reservation process, you will be advised of the current amount.Q: Are rates inclusive of VAT and service?A: Room rates include VAT but not service fees or gratuity.Q: Do you offer airport or ferry terminal transfers?A: Yes — we can arrange transfers from the airport or ferry terminal upon request (usually at additional cost). Please advise your arrival details in advance (especially during peak season). There are options for the type of transfer (private, shared,

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The AigialosLLuxury Traditional Settlement consists of sixteen, renovated neoclassical houses that were originally the fine homes of the island's noble captain families. The architecture and design of the houses bring to life the traditional way of life of the island's nobility. Restored to perfection by master masons using local volcanic stone and coloured lime plaster, the houses are linked by cobbled walkways. Situated on the rim of the caldera, sheer cliffs that rise from the sea, the hotel overlooks the island's famed volcano.