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Crowne Plaza Dubai - Festival City
Dubai, Dubai, Emiratele Arabe Unite
- 5
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Situated on the glittering waterfront overlooking the Burj Khalifa, Crowne Plaza Dubai Festival City features 316 superbly designed rooms with spacious living areas perfect for families. Premium comfort and unforgettable views make it ideal for modern upscale living. It is located within 10 minutes of city attractions and Downtown Dubai, with complimentary transportation to the nearest metro station and Dubai International Airport. Exquisite dining experiences for every occasion await, whether it is an authentic Arabian dinner under the stars, pub favourites with premium Belgian hops, a social gathering over coffee or an evening toasting with signature cocktails. With an array of leisure facilities, including a 25-metre pool and an outdoor deck overlooking the Burj Khalifa, Crowne Plaza Dubai Festival City is the perfect choice for any traveller. Little ones can embark on fun-filled adventures at Planet Trekkers, whether it be cooking, painting, rock climbing and more. For genuine serenity seekers, the award-winning SPA InterContinental and its wellness facilities offer bespoke treatments in the ultimate peaceful atmosphere. Dubai Festival City Mall, which is directly accessible from the hotel, houses hundreds of world-class brands, a state-of-the-art cinema, and the world-famous IMAGINE water, laser, and fire show, making it the ultimate entertainment location.
TERMS AND CONDITIONS FOR 2026 - 2027
Stay Dates:11 Jan 2026- 10 Jan 2027
Market: All markets excluding UAE
MEAL INFORMATION:
Please see the below meal plan options available in the hotel:
Breakfast
International buffet breakfast will be served in Zaytoun restaurant.
Half Board
Half board supplement (Breakfast & Lunch OR Dinner)
Full Board
Full board supplement (Breakfast, Lunch & Dinner)
T&C and Dining Options:
Breakfast taken outside designated meal timings will be charged separately as per consumption. Breakfast
ordered through Room Service will be charged as per consumption.
Festive Season 2026
New Year Gala Special Dinner are subject to additional supplement.
Please contact your respective Travco executive reservation for further clarifications on New Year Gala Dinner
Disclaimer:
Please note that details, number of restaurants, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Above amenities can be subjected to availability.
You will be provided with full details of your booked board program on arrival at the hotel. The rates are not including any of the special brunches in resort.
GENERAL POLICY:
NON-SMOKING POLICY
Crowne Plaza Dubai Festival City is the first Crowne Plaza to have a no smoking policy in all its rooms. It is only in Belgian Beer Café where guests are allowed to smoke. Thus, the Company should inform the guests at the time of booking.
SPECIAL ADDED BENEFITS
Kids below 12 years old stay for free subject to booked meal plan.
Direct access to Dubai Festival City Mall (Connected to the Hotel) 500 retail stores.
Imagine Shows daily. The Imagine show is a world record breaking water, light & laser show that can be
viewed daily at the Dubai Festival City Mall.
Free access to the leisure deck, glass bottom swimming pool, outdoor Jacuzzi & Fitness Centre.
Free access to 25-meter lap pool, children's pool in InterContinental.
Complimentary Internet Access all over the hotel.
Complimentary bottles of water daily.
CHILDREN POLICY:
Children aged 11.99 years of age and below are eligible for free meals under same meal under same meal plan booked by accompanying adults. A maximum of 2 children per room can for free .One Extra Bed for child will be provided free of charge, subject to availability.
Any additional Child between the age of 6 to 11.99 will be 50% on adult meal supplement
BABY SITTING
Babysitters are available at additional charge. Advance booking is required at least 48 hours prior.
From 08:00 to 24:00: charged per hour per babysitter; from 00:01 to 08:00: charged per hour per babysitter.
Cancellation should be done 2 hours prior to commencement of booking. Failure to comply may be subject to 1 hour charge.
All babysitting must take place in the guest bedroom.
Under no circumstances babysitting is not permitted for a less than 6 months old baby.
Under no circumstances do the babysitter accompanies the child and the parent outside hotel premises.
Baby-sitting services are not guaranteed and subject to availability.
Three or more children will require booking of 2 babysitters.
Discuss meals, snacks and soft drinks arrangements as appropriate.
Babysitter disclaimer letter for the guest to be prepared and write the same with guest signature to the HSK office.
Parents’ contact numbers and venue/location must be available and need to be contacted during the babysitting period in case of emergency.
ROOM CONFIGURATION / BEDDINGS
Standard Room
Maximum Occupancy: Maximum 2adult + 2Child or 3
Standard Waterfront View Room
Maximum Occupancy: Maximum 2adult + 2Child or 3
One King Bed Premium Water Front View
Maximum Occupancy: Maximum 2adult + 2Child or 3
One King One Bedroom Suite Waterfront View
Maximum Occupancy: Maximum 2adult + 2Child or 3adult + 1child
Other information:
Such as Room description, room benefits, pictures – kindly contact your respective Travco reservation executive for more information.
TERMS AND CONDITIONS FOR 2027-2028
Stay Dates: 11th January 2027 until 10th January 2028
Market: All Markets excluding UAE
MEAL PLAN INFORMATION
• Please see the below meal plan options available in the hotel:
Breakfast
International buffet breakfast will be served in Zaytoun restaurant.
Breakfast taken outside designated meal timings will be charged separately as per consumption. Breakfast ordered through Room Service will be charged as per consumption.
Half board
Half board supplement (Breakfast & Lunch OR Dinner)
Full board
Full board supplement (Breakfast, Lunch & Dinner)
Lunch or Dinner: This is not applicable for the 31st of December.
All meal plans stated in this contract must be booked in advance. Guests will not be refunded for any unconsumed meals.
From time to time the Hotel reserves the right to close or to alter operating hours of the food & beverage or other outlets and will have no liability in this regard, however the Hotel will arrange for an alternative appropriate venue.
Please note that Half Board and Full Board Meals will be unavailable during the following days.
25 December 2027 - Christmas Brunch
31 December 2027 - New Year’s Eve Dinner
Compulsory Dinner on New Year Eve is applicable, Venue TBA.
Children below 12 years old eat for free while accompanied by dining parents.
Children below 12 years old receive a 50% food discount in any of the Hotel’s restaurants (except Kids menu).
Compulsory Gala Dinner - Venue TBA
Festive Season
Christmas / New Year Gala Special Dinner are subject to additional supplement.
Please contact your respective Travco executive reservation for further clarifications on Christmas Dinner & New Year Gala Dinner
Disclaimer:
Please note that details, number of restaurants, including times and benefits, may be subject to change without notice.
Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
GENERAL POLICY
• A minimum length of stay of two nights is required for all bookings.
• Tourism Dirham Fee (TD Fee) per night per bedroom is not included in the above-mentioned rates and has to be paid by the guests directly at the hotel.
• The Hotel reserves the right to add new major exhibitions announced in the city.
• These rates are for the use of bona fide customers travelling on an individual basis and are not applicable to groups (10 rooms or more). Reservations of more than 10 rooms will be considered as a Group, hence will require an ad-hoc quotation.
• Departure on 31 December is strictly prohibited. Should guests wish to check out on 31 December, a full gala dinner and one night charge will apply.
NON-SMOKING POLICY
Crowne Plaza Dubai Festival City is the first Crowne Plaza to have a no smoking policy in all its rooms. It is only in Belgian Beer Café where guests are allowed to smoke. Thus, the Company should inform the guests at the time of booking.
IHG® ONE REWARDS POINTS
The above rates are not eligible for “IHG® One Rewards” points or other member benefits. The Partner shall have the sole responsibility to make this known to all booking parties.
CHILDREN POLICY
• Children aged 11.9 years and below are eligible for free meals under the same meal plan booked by the accompanying adults. A maximum of 2 children per room can dine for free. One extra bed for a child will be provided free of charge, subject to availability. Any additional Child (6 to 11.9 years) will be 50% on adult meal supplement.
BABY SITTING
▪ Babysitters are available at additional charge. Advance booking is required at least 48 hours prior.
▪ From 08:00 to 24:00: additional supplement per hour per babysitter; from 00:01 to 08:00: additional supplement per hour per babysitter.
▪ Cancellation should be done 2 hours prior to commencement of booking. Failure to comply may be subject to 1 hour charge.
▪ All babysitting must take place in the guest bedroom.
▪ Under no circumstances babysitting is not permitted for a less than 6 months old baby.
▪ Under no circumstances do the babysitter accompanies the child and the parent outside hotel premises.
▪ Baby-sitting services are not guaranteed and subject to availability.
▪ Three or more children will require booking of 2 babysitters.
▪ Discuss meals, snacks and soft drinks arrangements as appropriate.
▪ Babysitter disclaimer letter for the guest to be prepared and write the same with guest signature to the HSK office.
▪ Parents’ contact numbers and venue/location must be available and need to be contacted during the babysitting period in case of emergency.
Situated on the glittering waterfront overlooking the Burj Khalifa, Crowne Plaza Dubai Festival City features 316 superbly designed rooms with spacious living areas perfect for families. Premium comfort and unforgettable views make it ideal for modern upscale living. It is located within 10 minutes of city attractions and Downtown Dubai, with complimentary transportation to the nearest metro station and Dubai International Airport. Exquisite dining experiences for every occasion await, whether it is an authentic Arabian dinner under the stars, pub favourites with premium Belgian hops, a social gathering over coffee or an evening toasting with signature cocktails. With an array of leisure facilities, including a 25-metre pool and an outdoor deck overlooking the Burj Khalifa, Crowne Plaza Dubai Festival City is the perfect choice for any traveller. Little ones can embark on fun-filled adventures at Planet Trekkers, whether it be cooking, painting, rock climbing and more. For genuine serenity seekers, the award-winning SPA InterContinental and its wellness facilities offer bespoke treatments in the ultimate peaceful atmosphere. Dubai Festival City Mall, which is directly accessible from the hotel, houses hundreds of world-class brands, a state-of-the-art cinema, and the world-famous IMAGINE water, laser, and fire show, making it the ultimate entertainment location.
TERMS AND CONDITIONS FOR 2026 - 2027
Stay Dates:11 Jan 2026- 10 Jan 2027
Market: All markets excluding UAE
MEAL INFORMATION:
Please see the below meal plan options available in the hotel:
Breakfast
International buffet breakfast will be served in Zaytoun restaurant.
Half Board
Half board supplement (Breakfast & Lunch OR Dinner)
Full Board
Full board supplement (Breakfast, Lunch & Dinner)
T&C and Dining Options:
Breakfast taken outside designated meal timings will be charged separately as per consumption. Breakfast
ordered through Room Service will be charged as per consumption.
Festive Season 2026
New Year Gala Special Dinner are subject to additional supplement.
Please contact your respective Travco executive reservation for further clarifications on New Year Gala Dinner
Disclaimer:
Please note that details, number of restaurants, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Above amenities can be subjected to availability.
You will be provided with full details of your booked board program on arrival at the hotel. The rates are not including any of the special brunches in resort.
GENERAL POLICY:
NON-SMOKING POLICY
Crowne Plaza Dubai Festival City is the first Crowne Plaza to have a no smoking policy in all its rooms. It is only in Belgian Beer Café where guests are allowed to smoke. Thus, the Company should inform the guests at the time of booking.
SPECIAL ADDED BENEFITS
Kids below 12 years old stay for free subject to booked meal plan.
Direct access to Dubai Festival City Mall (Connected to the Hotel) 500 retail stores.
Imagine Shows daily. The Imagine show is a world record breaking water, light & laser show that can be
viewed daily at the Dubai Festival City Mall.
Free access to the leisure deck, glass bottom swimming pool, outdoor Jacuzzi & Fitness Centre.
Free access to 25-meter lap pool, children's pool in InterContinental.
Complimentary Internet Access all over the hotel.
Complimentary bottles of water daily.
CHILDREN POLICY:
Children aged 11.99 years of age and below are eligible for free meals under same meal under same meal plan booked by accompanying adults. A maximum of 2 children per room can for free .One Extra Bed for child will be provided free of charge, subject to availability.
Any additional Child between the age of 6 to 11.99 will be 50% on adult meal supplement
BABY SITTING
Babysitters are available at additional charge. Advance booking is required at least 48 hours prior.
From 08:00 to 24:00: charged per hour per babysitter; from 00:01 to 08:00: charged per hour per babysitter.
Cancellation should be done 2 hours prior to commencement of booking. Failure to comply may be subject to 1 hour charge.
All babysitting must take place in the guest bedroom.
Under no circumstances babysitting is not permitted for a less than 6 months old baby.
Under no circumstances do the babysitter accompanies the child and the parent outside hotel premises.
Baby-sitting services are not guaranteed and subject to availability.
Three or more children will require booking of 2 babysitters.
Discuss meals, snacks and soft drinks arrangements as appropriate.
Babysitter disclaimer letter for the guest to be prepared and write the same with guest signature to the HSK office.
Parents’ contact numbers and venue/location must be available and need to be contacted during the babysitting period in case of emergency.
ROOM CONFIGURATION / BEDDINGS
Standard Room
Maximum Occupancy: Maximum 2adult + 2Child or 3
Standard Waterfront View Room
Maximum Occupancy: Maximum 2adult + 2Child or 3
One King Bed Premium Water Front View
Maximum Occupancy: Maximum 2adult + 2Child or 3
One King One Bedroom Suite Waterfront View
Maximum Occupancy: Maximum 2adult + 2Child or 3adult + 1child
Other information:
Such as Room description, room benefits, pictures – kindly contact your respective Travco reservation executive for more information.
TERMS AND CONDITIONS FOR 2027-2028
Stay Dates: 11th January 2027 until 10th January 2028
Market: All Markets excluding UAE
MEAL PLAN INFORMATION
• Please see the below meal plan options available in the hotel:
Breakfast
International buffet breakfast will be served in Zaytoun restaurant.
Breakfast taken outside designated meal timings will be charged separately as per consumption. Breakfast ordered through Room Service will be charged as per consumption.
Half board
Half board supplement (Breakfast & Lunch OR Dinner)
Full board
Full board supplement (Breakfast, Lunch & Dinner)
Lunch or Dinner: This is not applicable for the 31st of December.
All meal plans stated in this contract must be booked in advance. Guests will not be refunded for any unconsumed meals.
From time to time the Hotel reserves the right to close or to alter operating hours of the food & beverage or other outlets and will have no liability in this regard, however the Hotel will arrange for an alternative appropriate venue.
Please note that Half Board and Full Board Meals will be unavailable during the following days.
25 December 2027 - Christmas Brunch
31 December 2027 - New Year’s Eve Dinner
Compulsory Dinner on New Year Eve is applicable, Venue TBA.
Children below 12 years old eat for free while accompanied by dining parents.
Children below 12 years old receive a 50% food discount in any of the Hotel’s restaurants (except Kids menu).
Compulsory Gala Dinner - Venue TBA
Festive Season
Christmas / New Year Gala Special Dinner are subject to additional supplement.
Please contact your respective Travco executive reservation for further clarifications on Christmas Dinner & New Year Gala Dinner
Disclaimer:
Please note that details, number of restaurants, including times and benefits, may be subject to change without notice.
Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
GENERAL POLICY
• A minimum length of stay of two nights is required for all bookings.
• Tourism Dirham Fee (TD Fee) per night per bedroom is not included in the above-mentioned rates and has to be paid by the guests directly at the hotel.
• The Hotel reserves the right to add new major exhibitions announced in the city.
• These rates are for the use of bona fide customers travelling on an individual basis and are not applicable to groups (10 rooms or more). Reservations of more than 10 rooms will be considered as a Group, hence will require an ad-hoc quotation.
• Departure on 31 December is strictly prohibited. Should guests wish to check out on 31 December, a full gala dinner and one night charge will apply.
NON-SMOKING POLICY
Crowne Plaza Dubai Festival City is the first Crowne Plaza to have a no smoking policy in all its rooms. It is only in Belgian Beer Café where guests are allowed to smoke. Thus, the Company should inform the guests at the time of booking.
IHG® ONE REWARDS POINTS
The above rates are not eligible for “IHG® One Rewards” points or other member benefits. The Partner shall have the sole responsibility to make this known to all booking parties.
CHILDREN POLICY
• Children aged 11.9 years and below are eligible for free meals under the same meal plan booked by the accompanying adults. A maximum of 2 children per room can dine for free. One extra bed for a child will be provided free of charge, subject to availability. Any additional Child (6 to 11.9 years) will be 50% on adult meal supplement.
BABY SITTING
▪ Babysitters are available at additional charge. Advance booking is required at least 48 hours prior.
▪ From 08:00 to 24:00: additional supplement per hour per babysitter; from 00:01 to 08:00: additional supplement per hour per babysitter.
▪ Cancellation should be done 2 hours prior to commencement of booking. Failure to comply may be subject to 1 hour charge.
▪ All babysitting must take place in the guest bedroom.
▪ Under no circumstances babysitting is not permitted for a less than 6 months old baby.
▪ Under no circumstances do the babysitter accompanies the child and the parent outside hotel premises.
▪ Baby-sitting services are not guaranteed and subject to availability.
▪ Three or more children will require booking of 2 babysitters.
▪ Discuss meals, snacks and soft drinks arrangements as appropriate.
▪ Babysitter disclaimer letter for the guest to be prepared and write the same with guest signature to the HSK office.
▪ Parents’ contact numbers and venue/location must be available and need to be contacted during the babysitting period in case of emergency.
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